FAQs

Administration

How do I hang my banner over Sims Way?

Banners are hung above Sims Way from March through October. You can read more information and details on our Sims Banner page.

How do I renew my vehicle tabs/registration?

This is not a function of the City. Jefferson County Auditors office is responsible for vehicle registration: (360) 385-9115.

I am having issues with my Wave broadband service.

Contact Wave customer service at 1-866-928-3123.

Employee Engagement

What is the goal of the Gallup engagement survey?

The goal of the survey is to create a stronger workplace. Gallup’s definition of a stronger workplace is a more productive workplace: one that has great customer service, experiences a low turnover rate, and has fewer accidents, lower healthcare costs, fewer workers’ compensation claims, and so forth. Gallup selected 12 items for the engagement survey because of the empirical evidence that connects them to these outcomes.

Finance

B&O TAXES: Can I file and pay my tax return online?

The City does not have an electronic filing option at this time. Cash or check payments are the only acceptable forms of payment.

B&O TAXES: Can I file my City taxes jointly with my state taxes?

The City’s B&O tax is separate from the Washington State B&O tax. You are required to file both returns.

B&O TAXES: Can I take any deductions?

City-allowed deductions and exemptions are listed on the back of the return. Review any deductions you are claiming to ensure that they fall into one of the listed categories.

B&O TAXES: Do I have to file B&O taxes?

Any business generating at least $100,000 in revenue inside the City of Port Townsend is required to file a B&O tax return. See gross revenue amounts below relevant to your business.

If your gross revenue is over $100,000: You are required to file a quarterly return.

If your gross revenue is under $100,000: You are not required to file a B&O tax return.

B&O TAXES: How do I amend my return?

File a copy of the amended return with the words “AMENDED” written at the top and highlight it. Enclose payment for taxes due or request a refund of taxes previously paid.

B&O TAXES: How do I change my address / phone number?

Cross out incorrect information and print updated information on the form before returning to update your City tax account. You will need to update information with the State for your master business license.

B&O TAXES: How do I close my business?

If your business is no longer active in Port Townsend, you must file a return for all revenue through the closing date. Enter the closing date at the bottom left of the form and return to the City by the due date.

B&O TAXES: How much tax do I owe?

The amount of B&O tax owed is .2% of the taxable amount of gross revenue received during the reporting period. 

B&O TAXES: What do I have to do before submitting my return?

Remember to sign and date your return before submitting to the City.

Any return that is missing the revenue amount, has invalid deductions, or is missing the signature will be returned.

Returns filed without a payment are considered delinquent until the payment is received and may be subject to penalties if not received by the due date.

B&O TAXES: When is my return due?

Returns are due on the last day of the month following the end of each quarter. Quarters and due dates are listed on the back of the return. Returns must be postmarked by the due date or a minimum $5.00 penalty will be assessed on past due taxes

BUSINESS LICENSE: Do I need a City license even if my business location is outside the City?

Yes. It doesn't matter where your business is located. If you conduct any business activities inside City limits such as: meeting clients; giving estimates; performing service calls; selling products at farmers markets, festivals or local stores; etc., you are required to have a valid city license.

BUSINESS LICENSE: How and when do I renew my business license?

When the City partnered with the state, the Department of Revenue (DOR) assumed all responsibility for business license activity on both state and local levels. Your license may be renewed annually through the state, and the Business Licensing Service (BLS) will notify you annually of your renewal due date.

BUSINESS LICENSE: How do I apply for a business license?

The City of Port Townsend has contracted with the Washington State Department of Revenue (DOR) to provide business license services. Businesses are able to apply for a City of Port Townsend business license when they apply with the state for their Unified Business Identification number (UBI). You must have a State of Washington business license (UBI) to obtain a City of Port Townsend business license.

 

To register for a state business license (UBI) go to http://bls.dor.wa.gov and add the City of Port Townsend license endorsement during this process.

 

If you already have a state license and only need to add the city license, go to http://bls.dor.wa.gov/cities/porttownsend.aspx

 

For help with the DOR website or general questions relating to your business license call (800) 451-7985 or visit their website.

BUSINESS LICENSE: What if I need to update my license information?

Any questions regarding your state and local application or updates to your city license information such as change of address, ownership, phone numbers, business structure, etc., should be directed to the Washington State Department of Revenue (DOR) Business Licensing Service (BLS) at 800-451-7985 or online at business.wa.gov/BLS.

BUSINESS LICENSE: What if I stop doing business within the City of Port Townsend?

You should notify both the State and the City when terminating your city license. If applicable, final B&O tax returns will need to be filed in order to close your account.

BUSINESS LICENSE: What is the cost of a City business license?

Businesses reporting gross receipts < $20,000 =  $30/year

Businesses reporting gross receipts > $20,000 =  $75/year

UTILITY: Does the City offer a low-income discount?

The City of Port Townsend offers a program to qualifying residents that provides a reduced rate for the water, sewer and storm services provided by the City.  For a more detailed explanation of the program and requirements, please see the Port Townsend Municipal Code 13.02.

Income-Based Discount Application

UTILITY: How are utility rates determined?

Utility rate studies are conducted regularly by an independent party to ensure rates adequately cover the costs of providing utility services. Rates need to ensure adequate long-term funding of operations, including maintenance and improvements in infrastructure.

UTILITY: How do I close my account?

Call (360) 385-2700 at least one business day prior to the day you wish to discontinue service. Please have your forwarding address available when you call.

UTILITY: How do I make a utility payment?

Cash, Check or Money Order/Cashier's Check:

Payments are accepted at City Hall (located at 250 Madison Street) by mail or hand-delivered.  For your convenience, there is a payment dropbox at City Hall, sunken into the brick wall to the right of the front entrance doors.  City Hall Hours: Monday through Friday, 9:00am-4:00pm.

 

Credit/Debit Card or Electronic Funds Transfer (EFT):

Payments may be made online or by phone, using the City-authorized third party service, Doxo.  Please allow at least five business days for your payment to reach the Finance Department.

  • Online: Visit www.doxo.com/bill-pay/cityofpt. During the online payment process with Doxo, you may also establish recurring, monthly automatic payments by choosing either “automatic payment” or “cruise control” while setting up your payment source.  If you need assistance, please contact Doxo Customer Support at 206-319-0097 / toll free at 888-285-5993, or by using the online chat function in the Doxo system by clicking on the blue chat bubble icon on the bottom right hand side of the screen.
  • Phone: 360-774-5008.  Doxo’s automated phone payment system accepts both card payments and electronic funds transfers from a bank account.  You will need your utility account number to ensure proper application of your payment through the phone payment system.

 

Online banking:

Please contact your financial institution about their online banking services.  Please include your utility account number to ensure you are properly credited for your payment, and allow five to seven business days for your payment to reach the City.

 

Important note: electronic payments (online, phone pay & online banking) are not instant transactions. To avoid penalty or a possible service disconnection, please allow enough transit time (typically five to seven business days) for your payment to reach the City.

UTILITY: How do I set up a Utility Account?

Please contact the City Finance Department at 360-385-2700.  A completed authorization form is required for all accounts.

Forms can be found on our Utility Billing page.

UTILITY: How often does the City bill for utility services?

The City bills monthly for all utility services.  Bills are mailed on the last day of each month and due on the 20th of the following month.

UTILITY: If I go out of town, am I charged for utility services?

Yes, the City charges a monthly base rate for all meters connected to City utility infrastructure.  Base fees allow the City to identify any unexpected activity, such as a leak, as well as maintain the infrastructure that delivers services to your property and allows you to continue to reserve capacity in our system.  Whether you use it or not, the city is required by state regulations to provide you with that capacity and your account is charged accordingly.  Base Fees are necessary to recover the ongoing expenses required to keep service available at the property even if there is no water usage. The City must operate and maintain the water and wastewater treatment plants and these costs continue to be incurred regardless of actual water consumption and are allocated to all utility customers.

UTILITY: If I have a leak, how do I get an adjustment from the City?

Customers must apply for a water leak adjustment, in writing, within 30 days of the City's issuance of the water bill sought for adjustment.  You must provide a detailed explanation of when and where the leak or break occurred and what action was taken to repair it (you will need to provide proof of the repair such as photos, receipt from a licensed plumber, etc.).    

UTILITY: Is there a utility deposit?

No, but there is a non-refundable $10.00  start-up fee for new accounts which is reflected on the first bill as an “Additional Billing”.

UTILITY: What are the capital surcharges on my bill and will they go away?

State and Federal mandated health rules required the City to build a new water treatment facility and water storage tank. The capital surcharges address the associated utility infrastructure debt. While City Council has approved rates through 2023, the majority of the debt is for 20 years, so it is expected that some level of capital surcharges will continue beyond 2023.

UTILITY: What do I do if I think I have a leak?

Water leaks between the street and meter are the City’s responsibility to repair.  Leaks in the home or in the line between the meter and the home are the customer’s responsibility.  Customers may repair leaks on their side of the meter or contact a plumber for assistance.

UTILITY: What does the City charge for sewer services?

Most residential accounts have a flat rate usage charge while multi-family & commercial accounts have a base rate determined by meter size Utility Rate Schedule in addition to a volume/usage charge. 

UTILITY: What does the City charge for storm services?

Stormwater charges are calculated using square foot measurements and are assessed on that area of your property designated as impervious surface. This means areas that are paved or otherwise do not let water pass through (i.e., your driveway and/or area covered by your house or other structures).  City Ordinance allows for Storm charges even though you may not actually have storm drains on or near your property. The charges cover construction and maintenance of the entire city-wide system. The minimum fee for impervious surfaces ≤ 3,000 square feet is $8.93. Utility Rate Schedule

UTILITY: What does the City charge for water services?

Your total monthly water fee is comprised of two charges; the Base Rate and a Usage Fee.  See the Utility Rate Schedule for the base charge related to your specific meter size.  Typical single-family homes have a ¾” meter.

Water consumption is rounded down to the nearest thousand gallons, i.e., use of 3,268 gallons will be billed for 3,000 gallons, the balance of 268 gallons will roll over to next month’s reading.  

UTILITY: What is the charge for late payments?

$5.00 or 1½% of the balance owed, whichever is greater.    

UTILITY: What utilities are provided by the City of Port Townsend?

Water, sewer, and stormwater services:
Provided by the City. Depending on the location of your service address, water-only services are available.

Garbage and recycling services:
Required for all city residents, are provided by Olympic Disposal. Contact Olympic Disposal at (360) 385-6612 for service.

Electricity:
Provided by the Jefferson County PUD. For more details, contact the Jefferson County PUD at (360) 385-5800.

UTILITY: When is my meter read?

Port Townsend water distribution personnel read all meters in the first two weeks of each month.

Library

Is the library fully open?

The library is open 6 days a week, we look forward to resuming 7 days a week service in May!

What are the library’s hours?

The library is open Tuesday-Thursday, 10 am to 7 pm, Friday-Saturday 10 am to 5pm, Sunday 1 pm to 5pm. In May we will add Mondays, 10 am-5 pm.

Do I need to wear a mask in the library?

Masks are not required in the Library; we will have some masks available if you would like to have one.

What safety precautions are in place at the Library?
  • Sneeze guards are installed at the circulation, reference and Youth reference desks.
  • We request that staff members and patrons do not enter the building if sick or showing symptoms of COVID-19
How does the Library curbside pickup work?

Patrons can put items on hold online or by calling the library at (360) 385-3181. Once patrons are notified that their items are available, come to the library. When you arrive, call our main line at (360) 385-3181 and we will bring your items to your car, or to the table outside the library’s front door. You can press 1 to bypass the phone message and talk directly to staff. 

Are there computers for public use at the Library?

There are computers available for use on the second floor of the Library and two computers for teens in the teen room. We also have catalog computers for quick searches or placing holds, iPads in the Children's room as well as on the first floor, and laptops available for use within the Library. 

 

Can I print documents at the Library?

Yes, you can print from one of the public computers or wirelessly from your device. The first 5 pages are free. It's $.10 after that. 

 

Does the library have WiFi? Hours? Password? Parking lot?

Yes, the library does have WiFi which can be accessed in our parking lot. It is available 24 hours a day, with no password required. You do have to sign into the network and agree to the terms and disclaimer agreement.

 

 

Can I get in-person technology assistance at the Library?

We are available for technology assistance at the circulation and reference desk, and offer assistance from the Digital Equity Navigator, Jaime Pena on the second floor of the Library on Wednesdays.

 

 

Can I bring book donations to the library?

You may put book donations into the donation drop box at the front of the library. For more information on donating materials to the library please visit the Friends of the Port Townsend Library donation page here

Will the library have storytimes or other in-person programming?

We are offering outdoor storytimes on the Pink House lawn, just outside the doors of the Library on Tuesdays from 10:30 am to 11 am. We are offering Zoom programming for adults, Take and Make Spice Kits on the second Tuesdays of the month, and offering STEAM Take and Make kits for children as supplies last. Check out more information on programs at https://ptpubliclibrary.org/calendar.

How do I log in to Washington Anytime Library?

You can log into Washington Anytime Library on your computer at https://anytime.overdrive.com/, or by using the Overdrive or Libby App on your devices. When logging in you will use the number on the back of your library card (do not enter any spaces) and your PIN (the last 4 digits of your phone number, unless you changed it) Be sure to sign up using the correct library, Port Townsend Public Library and Jefferson County Library are not interchangeable.

 

Parks Recreation & Community Services

CHETZEMOKA PARK: Are there horseshoes provided at the horseshoe pit?

Yes, shoes are provided. They will sometimes travel around the park but are usually found back at the pits. Please return them there when you are finished for the next group to enjoy. 

CHETZEMOKA PARK: Can I have a wedding in the park?

Small weddings have been held in the park and at the Gazebo for many years. It is not possible to rent the entire park exclusively. You can rent the Gazebo on our Rent a Facility Page. Chairs and other wedding decorations must be brought into the park by hand at the beginning of the rental and removed at the end of the rental period (same day). 

CHETZEMOKA PARK: Can I rent BBQ pits or the outside covered shelter?

The Kitchen shelter building can be reserved after renovation is complete (no date known yet). The outside covered shelter and picnic tables are first come, first served, and are not included in the Kitchen shelter rental. 

CHETZEMOKA PARK: Can I volunteer to help maintain the gardens beds?

Please call (360) 385-3000 to sign up to volunteer.

CHETZEMOKA PARK: Can the beach be used to launch a kayak?

There is no way to drive to the beach, so plan to wheel or carry your craft 600+ feet. 

CHETZEMOKA PARK: How do I access the beach?

When you enter the park, head downhill, toward the bluff. A trail off to the southern corner has a stairway with railings onto the beach.

CHETZEMOKA PARK: How do I rent the Kitchen Shelter or Gazebo?

Visit our Rent a Facility page.

CHETZEMOKA PARK: Why is the park called Chetzemoka?

 The park is named for “T'chits-a-ma-hun” a S’Klallam Tribal leader who played an important role in the early history of the city and was one of the most well-known native leaders in Washington State. 

KAH TAI PARK: Can you swim/boat/fish in the lagoon?

No. The water is brackish and boats are not allowed. 

KAH TAI PARK: Is the picnic shelter rentable?

Not currently. All amenities at Kah Tai Park are first come, first served. If you are interested in reserving the gazebo at Chetzemoka Park, please see our Rent A Facility page for shelter rentals.

KAH TAI PARK: Is there a restroom at the park?

There is a portable unit near the parking lot. 

KAH TAI PARK: Is there a trail around the lagoon?

No, there are trails around the meadow area and from Kearney to Landes, but there is no trail which circumnavigates the lagoon itself. There are sensitive wetlands around the lagoon which are habitat for creatures and birds that should be left undisturbed.

PARKS: Are alcoholic beverages allowed in City Parks?

No, drinking is not allowed in public without a permit. Please contact City Hall to acquire a permit for alcohol at an approved event.

PARKS: Are there any rentable ballfields or sports courts in City Parks?

Not at this time. Contact Jefferson County Parks and Recreation for County Facility rental information.

PARKS: Can I hold an event at the downtown Pope Marine Park or plaza?

Visit our Rent a Facility page for details on renting our facilities. For large events, a special event permit will be required from the Police Department.

PARKS: Do I need a permit or reservation to hold a large event in a park?

Visit our Special Events page to learn what qualifies as a special event and will need a special events permit. The Police Department issues special event permits.

PARKS: Does the boat ramp belong to the City?

No, the boat ramp belongs to the Salmon Club. Information available on their facebook page and at Westside Marine.

PARKS: Does the City own Memorial field or North Beach park?

Both parks as well as the Recreation Center in uptown belong to and are maintained by the Jefferson County Parks and Recreation Department.

PARKS: How can I or my group Adopt a Park?

Fill out our Adopt A Park form.

PARKS: Is camping allowed in City Parks?

City Ordinance #2964 prohibits camping or sleeping in parks overnight. 

PARKS: Is metal detecting allowed in City Parks?

Metal detecting is allowed. Please refrain from digging and replace all divots when exploring under the surface. Contact City Hall for updated regulations before metal detecting in City Parks.

PARKS: Which shelters or amenities are available for rent?

Visit our Rent a Facility page for all details on renting any of the park shelters, and visit our Parks Directory for all City parks and the amenities they have.

Planning and Community Development

Can I send a permit application by email?

For an application to be deemed complete and ready for processing, it must include a check for the applicable fee and an original signed hard copy of the application.  At this time we are not accepting permit applications via email.

Where can I find out the status of a permit?

You may call (360)379-5095 for a status update. Please have your permit number or parcel number available.

You may also schedule your inspections through our online portal, which also allows you to see the status of your permit and the results of your inspection(s). 

1) BUILDING: When do I need a building permit?

Most projects require a building permit, including some sheds.  A structure is not exempt from a permit just based on its size, as other factors may trigger a permit.  For residential projects, please see the document “When is a Building Permit Required?" for more information on permitting requirements and exemptions.  Please note that even if a project is exempt from a building permit, it is still required to be in compliance with building code, all other city codes, and it must also meet setbacks.

See PTMC Section 16.04.070 for City amendments.

2) BUILDING: Are tiny homes allowed?

Yes, as of July 1, 2023 within the new code. Visit the tiny house on wheels (THOWS) webpage and view related documents and the Housing Solutions Network webinar to learn more before you build or purchase a THOW. 

Other tiny homes are typical wood framed structures with minimal square footage, constructed on a permanent foundation and in accordance with the adopted building codes can be permitted in the City of Port Townsend. Any permanent structure built needs to provide all necessary elements to qualify as an approved residence. These elements include: 

  • Living space
  • Means for cooking
  • Sanitation
  • Eating space
  • Sleeping space 

 

Adopted Residential Code

Washington State Amendments

 

Alternate types of construction materials (other than wood and concrete) may be allowed if it can be proven that the materials used, and the overall design meets the requirements of the International Residential Code, the Washington Administration Code Amendments and the International Energy Conservation Code. Alternative methods and materials require an engineered design. Anyone considering this type of design on their project should contact Development Services Building Division prior to beginning design.

 

Minimum Room Size Requirements:  Each dwelling unit shall have at least one habitable room that is 70 square feet in area with no dimension of the room area being less than 7 feet; to include height. *Kitchens, hallways, bathrooms, mechanical rooms, etc. are not considered habitable. 

Other habitable rooms provided shall also be no less than 70 square feet, with no dimension of the room being less than 7 feet.  Sanitation shall be provided, which includes bathtub or shower, toilet, and a sink. Rooms including these elements are sized accordingly to provide the appropriate clearances.

 

Recreational vehicles or RV’s are only permitted in campgrounds or RV parks. To see what constitutes as an RV, please visit the Labor and Industries website

3) BUILDING: Can I convert a shipping container into livable space?

Please review Labor & Industries guidelines for using shipping container as buildings.

4) BUILDING: Does my Building Permit Application Expire?

Building Permit Applications expire 180 days after the date of filing. City Permit Technicians will contact you when your Building Permit is ready to pick up. If you think you need more time, contact our office before your application expires, an extension may be granted upon request for an additional 90 days. If your application expires you may need to pay additional fees to re-apply.

5) BUILDING: Does my Building Permit expire?

Building Permits expire 180 days after the permit is issued if there is no activity (building inspections) on the permit. When work is ready, and we perform an inspection the 180-day clock resets, you have 180 days before your permit expires.  You can avoid violations or additional fees required to obtain a new Building Permit by contacting our office before your permit expires; an extension may be granted.

6) BUILDING: How do I figure the project valuation?

Enter the project valuation in the appropriate line on the Permit Application Form.

The permit valuation shall include the total value of the work for which a permit is being issued. This includes materials and labor for the permanent structure and mechanical, electrical, plumbing and gas, fire sprinkler and elevator systems and equipment. Permanent systems such as audiovisual, lighting and HVAC controls are included in the total as are expenses directly related to construction such as equipment rental and contractor fees.  Costs such as architectural and engineering design fees, landscaping and planting, tap fees, development mitigation fees, trash removal, and cleaning are not included. 

7) BUILDING: How do I figure the valuation if I am doing the work myself?

Values are to be determined by either a copy of the contractor’s contract OR, in the case there is no contractor, by using the total material cost and multiplying it by 2 OR, cost of material plus hours of “sweat equity” using hourly wage of a qualified professional. The result being a permit issued to a contractor and a “do it yourselfer” should cost the same.

8) BUILDING: How does the plan review process work?

Depending on your proposed project, plans will be reviewed by various disciplines. The assigned reviewers check your proposal for compliance with the adopted codes. If the reviewer needs additional information or has identified corrections, they will request information from you in writing in the form of a comment letter.

A comment letter is sent when a reviewer needs additional information, or a correction needs to be made to the plans. Once a comment letter is sent to you the reviewer takes no further action until you provide a response to the comment letter. If you have questions contact the reviewer, you may have to leave a message and wait for them to get back to you.

 

After you have gathered all the additional information and/or made the requested corrections, bring the information to the front counter. Complete and timely responses will speed up the re-review of the project.

If the revisions are complete, the reviewer will sign off and the project will move on in the process.  If the reviewer needs additional information or has identified additional corrections, they will request this information from you in writing in another comment letter.

9) BUILDING: I have my Building Permit, when should I call for inspections?

When you obtain your Building Permit, you will need to keep the permit card and approved plans on site, protected from elements and available for the City Inspector when we perform inspections.  You will need to keep your inspection records together with your permit and plans.

Your Building Permit should identify the required inspections for your project. Do not cover any work until work has been approved by the City Inspector. If you have questions about required inspections on your project, call our office and ask. Work that is covered prior to approval will have to be removed so we can inspect.  This includes but is not limited to: floor sheathing over crawl spaces, concrete, drywall, insulation, roof membranes, house wrap, and siding.

When scheduling a request for an inspection have the information on your permit available, call the inspection hotline (360) 385-2294. 

You may also schedule your inspection online through our portal.

BUILDING: When is an architect required for commercial projects?

New construction of all non-residential buildings and structures over 4,000 square feet.

New construction of all residential buildings containing more than 4 dwelling units.

Tenant improvements or remodels in spaces more than 4,000 square feet.

If the remodel or tenant improvement involves area less than 4,000 square feet AND is in a building that is 4,000 square feet or larger, then an architect must be involved if there are structural changes or life safety changes (exits, fire alarms or fire sprinklers affected, or other life safety items such as change-of-use or occupancy).

The total square feet of a building includes the total of all levels and all outdoor covered areas like porches, drive-thru canopies, etc.

 

The practice of architecture is defined in and regulated through RCW 18.08. Visit the Washington State Architect Guide for help in understanding the roles and responsibilities of architects, engineers, and other design professionals.

 

Under state law and the building code the Building official has the authority to make the final determination on what documents will be accepted for building permit application.

CODE COMPLIANCE: Can I have chickens and roosters on my residential property?

Chickens are permitted in all residential zones. Roosters are not prohibited, however, if they are reported as a nuisance they will be treated as any other nuisance offense in the City. An enforcement letter will be issued to the owner to abate the nuisance on the property. If the situation cannot be resolved in any other way than that of the rooster being relocated, that may be the solution required to meet compliance. PTMC 9.08.020(S), 9.09.030, 17.16.020 Uses Table.

CODE COMPLIANCE: Can I keep inoperable and unregistered vehicles on my property?

Vehicles meeting the Revised Code of Washington’s RCW 46.55.010 definition of “junk vehicles” are considered nuisances under the City of Port Townsend’s Municipal Code PTMC 9.08.020(N). Inoperable and/or unregistered vehicles must be kept in a garage or removed from the property.  

CODE COMPLIANCE: Can I live in a camper trailer, “tiny home” on a vehicle chassis, or RV in Port Townsend?

RVs and camper trailers are not permitted as dwelling units in Port Townsend.   A THOW is permitted as an accessory dwelling unit; however, you must apply for and receive permits from the City before bringing the unit on site, the unit and site must meet specific code requirements, and the unit must have a blue or gold insignia from the Washington Department of Labor and Industries.  Please see our THOW ADU handouts for detailed information: https://cityofpt.us/planning-community-development/page/forms-documents.  THOWs that do not meet code requirements are prohibited.

CODE COMPLIANCE: Can I operate a business from my residential home?

Some businesses are permitted outright with a City of Port Townsend business license while others, meeting specific criteria under PTMC Chapter 17.56 Home Occupations, may be permitted with a Home Occupation permit and a City of Port Townsend business license.

All other businesses not meeting the above criteria would need to operate from a commercial or other zoning district where the activity and/or use is either outright permitted or permitted through a required permit process. All businesses require a City of Port Townsend business license to operate in the City of Port Townsend, PTMC Title 5, Business Licenses and Regulations. 

CODE COMPLIANCE: Can I remain anonymous to report a violation?

The City of Port Townsend does not accept anonymous complaints. A valid compliant must have a contact name and phone number for City personnel in the event follow up questions are needed, or the complainant wishes to be updated on the progress of the case. 

You may check the box to remain anonymous once you have provided your contact information. The Code Compliance Officer and staff will not provide your name to subject business or property owner, however, if the case goes to court or if a public records request is made, your information may be provided to the violator.  

CODE COMPLIANCE: Can I rent rooms from my home (or a property I own) and advertise on a vacation rental website?

A conditional use permit is required to operate a short term vacation rental (less than 30-day stays) for either a Bed and Breakfast or a Tourist Home. You may contact the Department of Development Services to obtain a permit application and the relevant code sections are found under PTMC, Bed and Breakfast Inns and Tourist Homes, Chapters 17.57 and Operation of Bed and Breakfast Inns and Tourist homes, Chapter 5.45.

Vacation rentals operating without an approved and issued conditional use permit for anything less than 30-day stays are out of compliance with the PTMC.

For more information on our short term rentals, please see our list of permitted short term rentals.

CODE COMPLIANCE: I think I have violations in my rental unit and my landlord won’t fix them, can Code Compliance assist me in any way?

Under the revised Code of Washington RCW 59.18, The Landlord Tenant Act, specifically under 59.18.115(C), a tenant may request an inspection, if after providing written notice to the landlord, the landlord fails to remedy the condition in a reasonable amount of time. RCW 59.18.070

The Code Enforcement Officer and/or Building Inspector will provide an inspection and written certification stating whether the items, specific to the written notice provided to the landlord, are in violation. The matter is then a civil issue between the tenant and landlord.  Depending on the violation(s), code enforcement may commence as a result.

CODE COMPLIANCE: What can I do if I receive a Request for Voluntary Compliance letter?

Contact the Code Compliance Officer and provide your contact information. If you have any questions about the requirements being outlined or the timeline provided, the Code Compliance Officer is willing to work with you to help you reach a resolution. 

CODE COMPLIANCE: What happens if I perform construction work without an approved and issued building permit?

If a report is received for construction taking place without a permit or observed taking place without an approved and issued building permit from the Department of Development Services, a Stop Work Order is posted. A Stop Work Order requires all work to cease immediately until an approved and issued building permit (and any other required permits) are approved and issued for the property.

When a Stop Work order is posted, double permit fees are applicable PTMC 1.20.075(D), and citations may be issued to either or both the property owner and contractor performing the work on site.

Work covered up may be required to be re-opened for the building inspector to properly inspect the project through an after-the-fact building permit application.

 

CODE COMPLIANCE: What happens once a complaint is filed?

The Code Compliance officer will determine if a violation(s) exists on the property by performing an inspection as viewed from City and/or public property.

A Request for Voluntary Compliance letter is typically the first letter sent to a business or property owner identifying the violation(s) on site and providing a timeframe by which to correct the violations (typically 2 weeks). The timeline can vary depending on the nature of the violation.

 

If the violation(s) remain and or continue past the deadline provided or if the violation(s) were more serious in nature, a formal Notice and Order of Violation (NOV) is issued, providing two weeks (timeline can vary depending on the nature of the violation) to bring the property into compliance. If the NOV deadline is not met, daily fees begin to accrue and/or citations may be issued.

 

The goal is to reach compliance at the voluntary level. Most cases are resolved in a short amount of time, however, some cases can take months or longer for successful resolution and can vary depending on the cooperation by the business or property owner.

PLANNING: Can I review information on a pending permit?

For projects requiring public notice, a public inspection file (PIF) is made available in the Planning and Community Development Department.  If you require additional information or wish to review a permit application that does not require public notice, submit a Public Records Request via the City Clerk’s Office.  

PLANNING: How do I comment on a pending land use permit?

You can submit a comment on a project during the public comment period. Not all projects require a comment period.  For those that do, Notice of Application is posted at the project site and mailed to the property owner within 300 feet of the project boundary.  Some also require published notice, we publish in The Leader.  Notices describe the project, address, contact person and the deadline for submitting comments.

 

Please mail your comments to the Planning and Community Development Department; include the project, project address, and your mailing address with your comment. We will consider comments submitted after the comment period only if we have not yet published a decision.

PLANNING: Who has short term rentals available in Port Townsend?

Please see our list of permitted short term rental tourist homes with current business licenses.

Police

How can I file a complaint or commendation regarding a Police Department employee?

You can fill out the Port Townsend Police Department’s Complaint and Commendation form, or you can pick up a form at the Administrative offices of the Police Department located in the Mountain View Commons at 1925 Blaine Street.

How do I get a copy of a police report?

There is a "Request for Public Records" form available at the Police Department for those who wish to request police report information. Some information on police reports may be confidential or not for disclosure under certain laws maintained in the Revised Code of Washington. Each request will be considered individually and responded to in a timely manner. 

What is the Non-Emergency phone number for the Port Townsend Police Department?

To contact the Port Townsend Police Department for reasons other than an emergency, please call (360) 385-2322.  This line forwards to JeffCom Dispatch during non-business hours, weekends and holidays. Alternatively you may contact JeffCom's non-emergency line directly at (360) 344‑9779.

When do I need to file a traffic accident report?

The driver of any vehicle involved in an accident resulting in injury to or death of any person or damage to the property of any one person to an apparent extent equal to or greater than $1000.00 shall, within twenty-four hours after such accident, make a written report of such accident to police. Nothing prohibits accident reports from being filed by drivers where damage to property is less than $1000.00. If police do not investigate the accident, you are still required to file a report of such accident. You may pick up an accident report at the Port Townsend Police Department during normal business hours.

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