Inspection and Permitting Portal

Click Here to Apply Online  

Frequently Asked Questions - Online permitting

The City of Port Townsend's online Permitting Portal is for building permits, land use permits, permits for work in the public right-of-way, and applications for customer assistance meetings and other development meetings.  The Portal also allows applicants to check permit review status, schedule inspections, and print approved plans/permits.

Do I need an account to use the portal?
An account is required to apply for permits, but you don't need an account to look up property/permit information or check the inspection schedule. To learn about permitting and how to apply, please watch our How-To Videos regarding property research and online permitting.

Do I need a new portal account for each permit or property address?
No.  Your portal account is assigned to you as a person, along with your associated information (mailing address, email address, and phone number). If you are a contractor, we strongly recommend that you create an email address that anyone from your business can use, so they may schedule inspections later on.

What is an access code and why is it important? 
An access code allows you to schedule inspections and check inspection results in the Permit Portal.  When your permit is issued you will receive an access code.  It is critical to save/use your access code for inspection scheduling and results.  If you need help with your access code please email us at permittinghelp@cityofpt.us.

I think I have multiple accounts, some associated with an ex-spouse or old business.  What should I do?
Let’s get things all straightened out.  Regardless of whether or not you are a homeowner, a contractor or subcontractor, you should only have one account.  Email us at permittinghelp@cityofpt.us with the details, and we'll sort it out.

I don't want to create an account and apply online.  Can I just come down to City Hall and apply?
We no longer accept paper applications and do not have a public computer, printer or scanner available for use. If you do not have a computer or smartphone, you are encouraged to utilize the public library's resources. Large paper plans can be scanned at a local print shop.

I have a portal account and I am ready to submit for a permit!  What do I do now?
First, make sure you have all the necessary application materials.  Go to our forms and documents page for assistance, and follow the prompts as you move through the portal:

• In the portal:  Click on the “Apply” button.
• Select a category to view your options:
  • Select “Planning & Community Development” for Building, Mechanical, Plumbing, Grading, or Demolition permits. 
  • Select “Public Works” for SDP or MIP permits or "Land Use Related Permits" for meeting requests or land use related permits.
• Then choose the specific permit type you are applying for.
• Follow the instructions as you move through the process.  If you get stuck, save your work, and email us at permittinghelp@cityofpt.us

Are there resources for learning how to use the permit portal?
Yes, please watch our How-To Videos regarding property research and online permitting.

I'm not confident in my computer skills, can you help? 
Help is available from your local library's Digital Navigator. Upcoming classes can be found on the Library Calendar.